Frequently Asked Questions

We help answer specific questions about your Excel data. You tell us what you want to know from your data, and we provide clear reports with the answers.

We work with the questions you have and the data you provide.

We need two things:

1. Your questions: What do you want to know from your data?
2. Your Excel file(s): The data you want analyzed

We primarily work with:

• Excel files (.xlsx, .xls)
• CSV files
• Google Sheets exports
• Google Forms results (exported to Excel)

If you have data in another format, contact us and we'll advise if we can work with it.

Timelines depend on:

• The complexity of your questions
• The size of your dataset
• The clarity of your data

We'll provide an estimated timeline after reviewing your specific needs. Most projects are completed within 1-2 weeks.

After you contact us, we'll provide secure methods for file sharing. Common options include:

• Encrypted email
• Secure file transfer services
• Cloud storage links (Google Drive, Dropbox, etc.)

We'll guide you through the process based on your preferences and file size.

Pricing is project-based and depends on:

• The specific questions you need answered
• The size and complexity of your data
• The turnaround time needed

Contact us with your specific needs for a personalized quote.

For first-time clients, we offer a complimentary service that includes:

• Review of your data and questions
• Confirmation of what can be answered
• Basic analysis to help with initial questions

This helps you understand how we work and the value we can provide for your specific needs.

Yes. We take data security seriously:

• Your data is only used to answer your specific questions
• We use secure methods for file transfer
• We delete your files after completing the analysis
• You can anonymize sensitive data before sharing

We respect your privacy and handle your data confidentially.

You retain full ownership of:

• Your original data
• The analysis results
• All reports we create for you

We only use your data to answer the questions you ask and delete it after delivery.

We respond to all enquiries within 24 hours.

You can contact us by:

• Phone: +233 24 367 5088
• WhatsApp: +233 24 367 5088
• Online enquiry form on our homepage

We include support to help you understand the results:

• Clear explanations of what the data shows
• Answers to questions about the analysis
• Help understanding how to use the insights

Our goal is to ensure you get clear answers to your questions.