Terms of Service
These terms apply when you request services from LiberateData Consult (“we”, “us”, “our”) and when you submit an enquiry or data. By using our services, you agree to these terms.
1. Services
We provide data analysis and reporting services, typically using Excel/CSV data and producing summaries, tables, charts, and written insights. Outputs may be provided as spreadsheets, PDFs, images, or other agreed formats.
2. Enquiries and submission process
- You complete an enquiry form (Step 1).
- You receive an email containing a link (Step 2) to provide the required details and upload files (or share a cloud link).
- If uploads are not possible, you may provide a Google Drive / OneDrive link with the correct access permissions.
3. Your responsibilities
- You confirm you have the right to share the data with us for analysis.
- You provide accurate context (what the columns mean, how the data was collected, and what you want to learn).
- You check the outputs before using them for decisions and you tell us promptly if you notice issues.
- You do not send illegal content or content that infringes the rights of others.
4. Turnaround times
We agree delivery timing after we review your request and data. Timing depends on file size, data quality, and the work requested.
5. Fees and payment
Fees are agreed in writing (WhatsApp/email) before work starts, unless we explicitly begin a small scoping task. Any complimentary welcome service applies only where stated and may be limited in scope.
6. Revisions
Minor revisions (such as small formatting updates or clarifying labels) may be included if agreed. Changes that alter the work (new metrics, extra datasets, new time periods) may require an additional fee.
7. Data quality and limitations
Results depend on the quality of the data you provide. If the dataset has missing fields, duplicates, incorrect entries, or unclear meaning, this may limit what can be produced. We may recommend cleanup steps.
8. Confidentiality
We treat client data as confidential and use it only to deliver the requested service. If you require an NDA, you can provide one for signature before you share sensitive information.
9. Ownership of deliverables
Once payment is completed, you own the deliverables we produce for you, except for any third-party materials or tools that remain under their own licences. We may reuse general methods and techniques that do not include your confidential information.
10. Acceptable use
You agree not to use our outputs for unlawful purposes. You also agree not to request actions that break privacy or data protection laws.
11. No professional advice
Our services provide analytical outputs and explanations, not legal, medical, or regulated financial advice. You remain responsible for your decisions and compliance obligations.
12. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect or consequential losses. Our total liability for any claim relating to a specific project is limited to the amount you paid for that project.
13. Termination
Either side may stop work if the other breaches these terms. If work has started, you may be required to pay for completed work to date.
14. Changes to these terms
We may update these terms from time to time. The version posted on our site is the current version.
15. Contact
LiberateData Consult
Phone: 0243675088